Terms of Service
Please read these terms carefully before using our services. By using Chesta, you agree to these terms and conditions.
Key Points
Here are the most important points from our terms of service.
User Responsibility
You are responsible for your account security and all activities under your account
Service Availability
Services are provided "as is" and availability may vary by location
Payment Terms
Payment is due at order placement and all sales are final unless otherwise specified
Delivery Policy
Delivery times are estimates and may vary due to factors beyond our control
Privacy Protection
We protect your personal information as described in our Privacy Policy
Terms Updates
We may update these terms and will notify you of material changes
Acceptance of Terms
Agreement to Terms
By accessing and using the Chesta website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Legal Capacity
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you have the legal capacity to enter into this agreement.
Description of Services
Platform Services
Chesta provides an online platform for ordering groceries and food products for delivery. We connect customers with local stores and suppliers to facilitate the purchase and delivery of products.
Service Availability
Our services are available in select geographic areas. Service availability, delivery times, and product selection may vary by location.
Third-Party Services
We may use third-party services for payment processing, delivery, and other functions. Your use of these services is subject to their respective terms and conditions.
User Accounts
Account Creation
To use certain features of our service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials.
Account Responsibility
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion.
Orders and Payments
Order Placement
When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason.
Pricing and Availability
All prices are subject to change without notice. Product availability is not guaranteed and may vary. We reserve the right to limit quantities.
Payment Terms
Payment is due at the time of order placement. We accept various payment methods as displayed on our platform. All payments are processed securely.
Order Modifications
Orders may be modified or cancelled within a limited time after placement, subject to our cancellation policy. Some orders may not be modifiable once processing begins.
Delivery Terms
Delivery Areas
We deliver to select areas as indicated on our platform. Delivery fees and minimum order requirements may apply.
Delivery Times
Delivery times are estimates and not guaranteed. Actual delivery times may vary due to weather, traffic, or other factors beyond our control.
Delivery Requirements
Someone must be available to receive the delivery at the specified address. Additional charges may apply for failed delivery attempts.
Product Inspection
You should inspect products upon delivery and report any issues immediately. Claims for damaged or incorrect items must be made within 24 hours of delivery.
Prohibited Uses
Unlawful Activities
You may not use our services for any unlawful purpose or to solicit others to perform unlawful acts.
System Interference
You may not attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from our servers.
Commercial Use
Our services are intended for personal, non-commercial use. Commercial use requires prior written authorization.
False Information
You may not provide false, inaccurate, or misleading information when using our services.
Intellectual Property
Our Content
All content on our platform, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright and other laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes.
User Content
By submitting content to our platform (reviews, comments, etc.), you grant us a non-exclusive, royalty-free license to use, modify, and display such content.
Privacy and Data Protection
Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.
Data Security
We implement appropriate security measures to protect your personal information, but cannot guarantee absolute security.
Third-Party Sharing
We may share your information with third parties as described in our Privacy Policy, including delivery partners and payment processors.
Limitation of Liability
Service Disclaimer
Our services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.
Liability Limits
Our liability for any damages arising from your use of our services is limited to the amount you paid for the specific order giving rise to the claim.
Indirect Damages
We are not liable for any indirect, incidental, special, or consequential damages, including lost profits or data.
Modifications to Terms
Right to Modify
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
Notification
We will make reasonable efforts to notify users of material changes to these terms through our platform or via email.
Continued Use
Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Termination
Termination Rights
Either party may terminate this agreement at any time. We may terminate your access immediately for violation of these terms.
Effect of Termination
Upon termination, your right to use our services ceases immediately. Provisions that should survive termination will remain in effect.
Governing Law
Applicable Law
These terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these terms or your use of our services will be resolved through binding arbitration or in the courts of [Your Jurisdiction].
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us: